Last Friday a kiwi woman Laura Wheeler was buying breakfast in a mall when a man with a knife suddenly took her hostage.
For 40 minutes Laura was in an impossible situation trying to reason with the man holding a knife to her throat. Her 14-year-old daughter was evacuated and saw the event unfold while standing helplessly outside.
Laura has coped with this whole ordeal exceptionally well, and it is incredible.
Robert and Jeanette were able to chat with her about this traumatic experience, listen above.