What you need to know about the postponed Elton John concerts

music news 19/02/2020

Sir Elton John was forced to stop mid-performance at his Sunday night Mt Smart Stadium show in Auckland last Sunday, and admitted that he had been diagnosed with walking pneumonia.

While initially Sir Elton and his doctors made the call to push the planned Tuesday night show back by one night, ultimately the final call was made to cancel his remaining 2020 New Zealand shows, and move them to 2021.

Tickets for the show originally scheduled for Tuesday February 18, which was rescheduled to February 19, are now valid for  January 15, 2021. The show that was scheduled for Thursday February 20 has been pushed back to January 16, 2021.

But what does that mean for those traveling from outside of Auckland?

For those traveling from outside Auckland, Air New Zealand today announced they are introducing further fare flexibility to those attending the concerts next year.

"As a gesture of goodwill, concert-goers no longer requiring travel to Auckland in the coming days can have the value of their fare held in credit for up to 12 months. The airline will waive service fees but any fare difference when booking new flights will apply," the statement from the airline said.

Air New Zealand Senior Manager Customer Care and Communications Doug Grant said, "customers affected by the change in show dates can reach out to Air New Zealand via our social messaging channels or call our contact centre over the coming week."

Any fans unable to attend the rescheduled shows in January 2021 are advised to contact Ticketmaster to request a refund. 

At this stage, all remaining Australian shows will go ahead as planned.